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Return Policy

The Buyer has the right to refuse the Goods at any time before its transfer, and after the transfer of the goods-within seven days. The return of the Product of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified Product are preserved. The absence of the specified document from the Consumer does not deprive him of the opportunity to refer to other evidence of the purchase of Goods from this seller. The Consumer does not have the right to refuse a Product of proper quality that has individually defined properties, if the specified Product can be used exclusively by the Consumer purchasing it.

The ownership of the Goods and the risk of accidental death passes from the Seller to the Buyer at the time of delivery of the Goods to the Buyer.

If you decide to cancel the purchase for any reason, and you have already made a payment, but the product has not yet been delivered to you, you need to write an application to: LIMITED LIABILITY COMPANY "SPECIAL SPORTS MODELS". In the application, you must specify your passport details, the details of the card with which you made the payment for the Goods and the reason for the return. Certify the document with a signature and send it to us at info@ssm-avia.com (marked "Order rejection in Marketplace").

If you decide to cancel the purchase for any reason, and the product is delivered to you, you need to write an application to: LIMITED LIABILITY COMPANY "SPECIAL SPORTS MODELS" In the application you must specify your passport details, the details of the card with which you made the payment for the Product and the reason for the return. Certify the document with a signature and send it together with the Product to the address of the online store "SSM-AVIA": Polyakovskoe highway 16K, Room 1, Taganrog city, Rostov region, Russia, 347927.

When sending a parcel at the post office, an inventory of the items being sent is mandatory. Without an order description, the product is not accepted.

The funds will be returned to the Buyer in full (with the exception of the Seller's expenses for the delivery of the goods to the buyer), no later than 10 days from the date of receipt of the Application. The term for crediting funds to the Client's current account depends on the internal regulations of the receiving bank.

If you still have questions about placing and returning an order, please contact us at info@ssm-avia.com or call us at +7(978)978-1210, we will definitely help you.

By placing an Order, the Buyer confirms that he has read the terms of purchase and the return policy. After seven days, from the moment of delivery of the goods, the Buyer is not entitled to exchange or refuse the Goods of proper quality.

Additional conditions

This public Offer (hereinafter referred to as the Contract) is an official offer of the LIMITED LIABILITY COMPANY "SPECIAL SPORT MODELS" to any individual who has the legal capacity and the necessary authority to conclude a contract with the LIMITED LIABILITY COMPANY "SPECIAL SPORT MODELS" for the purchase and sale of Goods on the terms specified in this offer and contains all the essential terms of the contract.

Relationship between an online store ssm-avia.com (LIMITED LIABILITY COMPANY "SPECIAL SPORT MODELS", OGRN 1216100008630, TIN 6154160037) and the Buyer, in the field of consumer rights protection are regulated by the Civil Code of the Russian Federation, the Law "On Consumer Rights Protection" and other federal laws and legal acts of the Russian Federation adopted in accordance with it.

The Seller is not responsible for any damage caused to the Buyer as a result of improper use of the Goods ordered in the online store. Also, the administration of the online store does not give advice on the use and selection of Products for individual use.

In case of any questions or complaints from the Customer, the Customer should contact the Customer Service of the Seller by phone +7(978) 978-1210. At the same time, the Seller's responses to the Client's requests are recognized as sent in the appropriate form if they are sent to the Client's email or postal address. The parties will try to resolve all disputes that arise through negotiations, and if an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.